Whirlpool
Whirlpool Corporation (also Maytag, KitchenAid, Amana, Jenn-Air, Roper, Admiral; built many Kenmore units)
26 field manuals · 121 error codes · 26 guides
Whirlpool refrigerators
All refrigerators →
Error codes
Component test · RefrigeratorRefrigerator inverter compressor board: what is safe to check
Inverter boards make variable-frequency 3-phase power for the compressor. Electrical checks of the board and compressor terminals are allowed; anything that opens the sealed refrigerant system is EPA 608 work and blocked. Boards fail more often than compressors.
Guide · RefrigeratorTop-mount refrigerator: defrost timer and cold control check
On conventional top-mounts, a mechanical defrost timer and a cold control decide when the unit cools or defrosts. Advancing the timer by hand tells you in minutes whether the timer, the defrost parts or the cold control is at fault.
Whirlpool washers
All washers →
Error codes
Component test · WasherWasher motor control unit / inverter board
Direct-drive and inverter washers use a motor control unit (MCU) that powers a 3-phase motor and reads a hall sensor or tach. Separate MCU, motor windings, hall sensor and harness before buying a board.
Guide · WasherWhirlpool/Maytag VMW top-load: F7E5 / shifter or drive fault
The control did not see the shifter or basket move as expected. Check mechanics and wiring first; the shifter (with its internal position sensor) is the most common replacement.
Guide · WasherClassic Whirlpool/Kenmore direct-drive: agitates but won't spin
Check the lid switch first, then watch the clutch drum in spin to split the problem between the coupler/gearcase and the clutch/drive block.
Guide · WasherHot and cold water reversed (HC, F0E4, 4C2)
The hoses are swapped at the faucet or at the washer. Swap them; no parts needed.
Guide · WasherClean-washer reminders and clean-cycle codes (CL, rL, F0E7)
These are reminders or load-detected messages, not faults. Run the clean cycle with an empty drum.
Guide · WasherWasher-dryer combo washes but does not dry
Combos are ventless and dry slowly. Clean the condenser/lint path, check load size and power (many need 240 V), then check heater or heat pump.
Whirlpool dryers
All dryers →Error codes
Guide · DryerHeat-pump (ventless) dryer drying poorly
Heat-pump dryers are slower than vented dryers by design. Real faults are usually clogged lint or condenser filters, a blocked drain path, or a cold room. The refrigerant circuit is sealed: diagnosis only.
Guide · DryerDryer steam features not working
Steam dryers use a feeder or a hose supply. Check water, inlet filter and valve, then the steam generator thermistor.
Guide · DryerDryer will not connect to the app (Wi-Fi)
Most cases are 2.4 GHz network, registration or router issues; a few are module faults.
Guide · DryerVentless dryer water tank and condensate codes
Condenser and heat-pump dryers collect water in a tank or pump it out. Empty tank, clean float, clear hose.
Whirlpool dishwashers
All dishwashers →
Error codes
Whirlpool ranges & ovens
All ranges & ovens →
Error codes
Whirlpool microwaves
All microwaves →
Error codes
Whirlpool water heaters
All water heaters →
Whirlpool garbage disposals
All garbage disposals →
Whirlpool freezers
All freezers →
Whirlpool ice makers
All ice makers →Error codes
Guide · Ice MakerUndercounter ice maker: ice slab will not release or sticks on the cutting grid
Grid-cutter (slab) ice makers freeze a sheet, release it during harvest and let a heated wire grid cut it into cubes. Most release problems come from an unlevel cabinet, scale on the evaporator plate, or a cutting grid that is unplugged or not heating. Harvest switches and probes are next.
Guide · Ice MakerUndercounter ice maker not making ice
Check power, water supply and pressure, drain (pump models stop when they cannot drain), bin sensor, cleaning status, condenser and room temperature. Scale is the most common cause on older machines.
Guide · Ice MakerIce maker drain pump problems
Pump models are used when there is no gravity drain (e.g. draining to a sink). They need correct hose routing within the stated rise/run limits and tight connections. A pump that cannot discharge can stop production or cause leaks.
Whirlpool range hoods
All range hoods →
Whirlpool water softeners & filters
All water softeners & filters →
Whirlpool trash compactors
All trash compactors →
Guide · Trash CompactorTrash compactor motor runs but the ram does not move
If the motor turns freely, the fault is in the drive train between the motor and the ram: drive chain or belt, sprockets/gears, or the plastic power nuts that ride the power screws. A broken directional/limit switch can also leave the screws turning the wrong way or not at all.
Guide · Trash CompactorTrash compactor will not start
Most no-starts are power, an unlatched drawer, or the start sequence (key to Start, or On plus foot-actuated start). After that, test the drawer, key/start, toe/foot and directional switches, then the motor.
Guide · Trash CompactorTrash compactor drawer will not open
The drawer opens only with the ram fully up and no Solid/lock cycle active. Otherwise look for debris in the tracks, bad rollers or a foot pedal/catch problem.
Identify a Whirlpool
Where's the rating plate?
- Washer: Top-load: under the lid, on the tub rim. Front-load: on the rim of the door opening.
- Dryer: On the rim of the door opening (inside the door). Ventless models: behind the water tank. Stacked pairs: inside the dryer door.
- Refrigerator: Inside the fresh-food section: left wall on top-freezer, bottom-freezer, French-door and 4-door models; right wall on side-by-side models. Some 4-door units have it on the back panel or the fresh-food ceiling.
- Dishwasher: Built-in: left side of the tub frame (visible with the door open). Double-drawer: right side of the top drawer.
- Range / Oven: On the oven frame or the storage-drawer frame. Commercial-style ranges: oven cavity ceiling. Built-in ovens: top of the oven cavity. Cooktops: rating plate on the underside.
- Microwave: Over-the-range: front frame, seen with the door open. Built-in: under the control panel along the vent, right side.
- Freezer: Upright: right side near the top. Chest: left interior side wall.
Reading the model number
Use the full model number including the suffix: units that differ only in the last digits (revision/engineering code) can use different control boards, gaskets or motors. A letter inside the model number marks the year the model was introduced, not the build date. The connectivity (SAID) sticker on smart appliances is a different label from the model/serial plate.
Manufacture date from the serial number
Cross-checkedCharacter 1 = factory letter. Character 2 = year code. Characters 3-4 = week of the year (01-52). The rest = sequence number within that week.
EXAMPLE ONLY: serial C31512345 -> C = factory, 3 = 2013, 15 = week 15.
Digit year codes 0-9 = 2010-2019 is the confirmed range. Before 2010 the year code was a letter (pre-1990 a digit = last digit of the year, so it repeats every 10 years). From 2020 the code appears to return to letters, with X reported for 2020, but this is not confirmed by two fetched sources: treat X as 1990, 2009 or 2020 and judge by the unit. On 10-character serials some sources say the year code sits in position 3 instead of 2. Whirlpool publishes no consumer decoder; for exact dates call Whirlpool with model + serial.
Product lines by era
| Line / series | Appliance | Years | Notes |
|---|---|---|---|
| Duet (original front-load pair) | Washer | 2001–approx. 2010s | Model pattern: WFW9*. Whirlpool's first high-end front-load washer/dryer pair sold in the US; shown in April 2001, national ads only from Sept 2002. Arrived after Maytag Neptune. Sold in Europe as Bauknecht/Whirlpool equivalents. End year not sourced. |
| Duet HT | Washer | approx. mid-2000s (single source) | Model pattern: WFW9200S*. Duet variant with an internal water heater ("HT"). Example WFW9200SQ. |
| Duet Sport | Washer | approx. mid/late 2000s (single source) | Model pattern: WFW8300S*. Lower-cost version of the original Duet; 27 in., ~3.4 cu ft, ~1,050 rpm. Example WFW8300SW. |
| Duet Sport HT | Washer | approx. late 2000s (single source) | Model pattern: WFW8400T*. Duet Sport with built-in heater; ~3.7 cu ft, ~1,100 rpm. Example WFW8400TW. |
| Duet (later generation, e.g. WFW9600T) | Washer | approx. late 2000s–2010s (single source) | Model pattern: WFW96*/WFW97*. Later Duet front-loader; WFW9600TW listed discontinued and replaced by WFW9700VW. |
| Duet with TumbleFresh | Washer | approx. 2000s (single source) | Model pattern: WFW9151Y*. 3.5 cu ft Duet with TumbleFresh option (keeps tumbling after cycle to reduce odors). Example WFW9151YW. |
| Duet Steam | Washer | approx. 2010s (single source) | Model pattern: WFW87HED*. 4.3 cu ft Duet front-loader with steam clean option. Example WFW87HEDC. |
| Cabrio HE top-load (2010 generation) | Washer | 2010–approx. 2010s | Model pattern: WTW7800X. Launched Jan/Apr 2010 with 6th Sense sensing, H2Low low-water wash, EcoBoost and Eco Monitor; 5.2 cu ft, largest on the market at launch. Line start year not stated in sources. |
| Cabrio dryer (2010 generation) | Dryer | 2010–approx. 2010s | Model pattern: WED7800X/WGD7800X. Matching dryer for the WTW7800X; electric (WED) and gas (WGD); Eco Normal cycle tied to washer. |
| Cabrio Platinum | Washer | approx. 2010s (single source) | Model pattern: WTW8500B*. Upper Cabrio trim, 4.8 cu ft impeller top-loader; WTW8500BW listed as discontinued with a named successor. |
| Cabrio 6.2 cu ft | Washer | approx. mid-2010s (single source) | Model pattern: WTW9500E*. Large-capacity Cabrio (6.2 cu ft); WTW9500EC listed as discontinued. |
| Cabrio with agitator (AGI) | Washer | approx. late 2000s (forum only) | Agitator version of Cabrio reported dropped from Whirlpool's site in an old forum thread; treat dates as uncertain. |
| WTW5800B HE top-load | Washer | approx. 2010s (single source) | Model pattern: WTW5800B*. Non-Cabrio HE top-loader listed by retailer as discontinued. |
| WTW7300D HE top-load | Washer | approx. mid-2010s (single source) | Model pattern: WTW7300D*. Cabrio-family HE top-loader (retailer listing). |
| 2-in-1 Removable Agitator top-load | Washer | approx. 2020s (launch year not sourced) | Model pattern: WTW8127L*/WTW6157P*. Agitator post can be removed so the washer runs as an impeller machine; Whirlpool calls it an industry first. Examples WTW8127LC, WTW6157PW (5.2–5.3 cu ft). |
| Gold series (laundry) | Washer | approx. late 1990s–2000s (end year not sourced) | Model pattern: GSQ*/GSW*/GST*/GSX*. Upper trim of conventional Whirlpool laundry ("Super Capacity Plus", Ultimate Care II). Examples GSQ9669LW, GSW9800PW, GST9679PW, GSX9750PW, all no longer available. |
| Gold Catalyst (direct-drive top-load) | Washer | approx. early 2000s (forum: unit built 2002) | Direct-drive Gold model; forum users report a key component discontinued. Single source. |
| Kenmore built by Whirlpool (source 110) | Washer | decades, through after the 2017 Sears split | Model pattern: 110.*. Kenmore laundry with prefix 110 is Whirlpool-built (washers and dryers). |
Official Whirlpool manuals & support
- Where is my model and serial number (Whirlpool Product Help)
- Find your model & serial number
- Owner support / manuals
- Whirlpool product help - dishwasher error codes and flashing lights
- Whirlpool product help - dryer error codes index
- Whirlpool product help - commercial-grade residential dryer codes
- Whirlpool Product Help: upright freezers
- Whirlpool Product Help: chest freezers
- Whirlpool Product Help: freestanding ice makers
- Whirlpool product help: over-the-range microwave error codes
- Whirlpool US site (owner manuals by model number)
- KitchenAid US site (owner manuals by model number)
- Whirlpool product help (ranges and wall ovens)
- Whirlpool manuals and literature search
- Whirlpool Product Help: error codes & blinking lights
- Whirlpool product help and manuals
- Whirlpool dryer error codes
- Whirlpool Product Help: front-load washer error codes (index)
- Whirlpool Product Help: common front-load washer codes
- Whirlpool water heaters support (American Water Heater)
- Whirlpool water softener owner's manual example (WHES40/WHES44 family)
- Whirlpool water solutions (softeners, RO, filters)
Brand names identify appliances only. OnCall Tech is not affiliated with or endorsed by Whirlpool.