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Microwave drawer will not open, close or stay closed

Rule out an obstruction, an overloaded drawer, the control lock and a power interruption, then reset at the breaker. Persistent faults point to the position/sensing switch, drawer motor, slides or the control; check for oversized mounting screws on new installs.

Cross-checked ~45 min moderateBrands: Sharp, Wolf, Whirlpool, KitchenAid, All drawer models

Before you start

  • Do not force the drawer except in a power failure; move it slowly by hand
  • DANGER: the HV capacitor can hold a lethal charge even when unplugged; untrained users must not open the cabinet
  • Trained techs: unplug, discharge and verify 0 V before testing switches or the motor

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Microwave drawer will not open, close or stay closed · OnCall Tech