Classic Whirlpool/Kenmore direct-drive: agitates but won't spin

Check the lid switch first, then watch the clutch drum in spin to split the problem between the coupler/gearcase and the clutch/drive block.

Single source ~60 min moderateBrands: Whirlpool, Kenmore, Roper

Before you start

Unplug before removing the cabinet.
Do not put hands near the basket or drive while power is on.

Diagnostic steps

Unlock all 4 steps with expected values

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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