Roku TV
2 field manuals · 17 error codes · 4 guides
Roku TV tvs
All tvs →Error codes
001 Can't reach the update server002 Connection too weak for update003 Software update can't download004 / 005 Update failed / timed out009 Connected to router, no internet011 Cannot connect to Roku (setup up…012 / 013 Wired network error014 Wi-Fi connection failed014.10 / 014.11 Joined the router but no internet014.20 Weak Wi-Fi signal014.30 Wi-Fi connection failed (often w…014.40 / 014.41 Wrong Wi-Fi password or router b…014.50 Wireless connection failed (sign…014.62 / 014.64 Weak signal / can't reach internet016 Connection lost while launching017 Poor wireless signal018 Internet too slow
Guide · TVRoku TV / Fire TV: black screen but sound plays
First prove it isn't input or source (press Home, change input, remove devices). Then the flashlight test: a faint image means backlight failure.
5 steps ~30 minmoderate
Guide · TVSound but no picture (backlight / LED strip test)
The flashlight test tells you in one minute whether the panel is producing an image with no backlight. If you can see a faint image, the LED strips or LED driver are the likely fault; if not, look at T-con or main board.
4 steps ~90 minadvanced
Official Roku TV manuals & support
Brand names identify appliances only. OnCall Tech is not affiliated with or endorsed by Roku TV.