Roku TV · TV error code

014Wi-Fi connection failed

Cross-checked Power off, standard tools

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

Related diagnostic guides

Component test · TV

T-con (timing control) board: board or panel?

The T-con converts video from the main board into the signals that drive the panel rows and columns. Loose ribbons, a blown T-con fuse or a failed T-con cause image faults; lines that stay fixed in the same place usually mean the panel itself.

5 steps ~45 minadvanced

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TV won't connect over Ethernet (wired)

Work from the cable outward: cable and port lights, router port, then status screen and modem/ISP.

4 steps ~20 mineasy

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HDCP error, purple screen or protected content won't play

The HDCP handshake failed somewhere in the HDMI chain. Simplify the chain, reseat cables, power up in order, and confirm HDCP 2.2 for 4K/HDR.

2 steps ~15 mineasy

More Roku TV tv codes

Roku TV · TV

001

Can't reach the update server

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Roku TV · TV

002

Connection too weak for update

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Roku TV · TV

003

Software update can't download

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Roku TV · TV

004 / 005

Update failed / timed out

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Roku TV · TV

009

Connected to router, no internet

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Roku TV · TV

011

Cannot connect to Roku (setup update failed)

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