
Roku TV / Fire TV: black screen but sound plays
First prove it isn't input or source (press Home, change input, remove devices). Then the flashlight test: a faint image means backlight failure.
Before you start
- Unplug immediately on smoke, sparking, burning smell or a damaged cord.
- Backlight/power board work is for trained techs: dangerous voltage inside.
Diagnostic steps
Unlock all 5 steps with expected values
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.