Sub-Zero · Refrigerator error code
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Guide · RefrigeratorA class action (Costa v. Whirlpool, D. Del.) alleged that wire harnesses running through the freezer door hinge area of side-by-side refrigerators made 2018 to 2021 under the Whirlpool, Maytag, KitchenAid and JennAir brands break from normal door use, killing the dispenser, ice maker or controls, and that the fix often means a whole freezer door. The court granted preliminary approval of a settlement in March 2026; class counsel later reported final approval. Whirlpool denies the claims. Reported benefits include reimbursement, free repair or partial cash, with a past-failure claim deadline of November 2, 2026.
Guide · RefrigeratorWork from the outlet inward: supply, cord, door/display harness, then the boards. Many 'dead display' calls on French-door and side-by-side units are harness faults at the door hinge, not failed boards.
Guide · RefrigeratorMost cases are mechanical: cubes fused into a block, a bin not fully seated on the auger drive, or ice behind the auger motor. After that, check the electrical path: door switch, dispenser switch, auger motor voltage and, on crushed/cubed models, the cube solenoid. Water dispensing working is a useful clue that the dispenser control has power.
Sub-Zero · Refrigerator
10 1 02
Zone 1 cabinet thermistor unstable
Sub-Zero · Refrigerator
10 2 00
Freezer cabinet thermistor open
Sub-Zero · Refrigerator
10 2 01
Freezer cabinet thermistor shorted
Sub-Zero · Refrigerator
10 7 00
Ambient (on control board) thermistor open
Sub-Zero · Refrigerator
10 7 01
Ambient (on control board) thermistor shorted
Sub-Zero · Refrigerator
10 7 02
Ambient (on control board) thermistor unstable