Refrigerator dead: no lights, no display, nothing running

Work from the outlet inward: supply, cord, door/display harness, then the boards. Many 'dead display' calls on French-door and side-by-side units are harness faults at the door hinge, not failed boards.

Single source ~45 min moderateBrands: All

Before you start

Checking voltage at the outlet and the board is a live test: insulated probes, one hand, no jewelry.
Unplug the unit before you disconnect harnesses or remove boards; let inverter boards discharge.

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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