Ice dispenser not dispensing ice (ice maker is making ice)
Most cases are mechanical: cubes fused into a block, a bin not fully seated on the auger drive, or ice behind the auger motor. After that, check the electrical path: door switch, dispenser switch, auger motor voltage and, on crushed/cubed models, the cube solenoid. Water dispensing working is a useful clue that the dispenser control has power.
Before you start
- Unplug the unit before reaching into the auger area or disconnecting the motor.
- Live voltage checks at the auger motor are caution work.
- Keep hands out of the bin and chute while someone presses the paddle.
Diagnostic steps
Unlock all 8 steps with expected values
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