3 components coveredField manual · Garage Door Opener
LiftMaster Premium Series AC openers 8355W (belt) and 8365W / 8365-267 / 83650-267 (chain): quick sheet
Covers: LiftMaster Premium Series 1/2 HP AC-motor trolley openers of the Security+ 2.0 / myQ generation: 8355W (belt drive, built-in Wi-Fi), 8365W-267 / 8365-267 (chain drive) and the newer 83650-267 (chain drive with Wi-Fi and Bluetooth). Several sellers use the 8365W, 8365-267 and 83650-267 numbers for closely related units; read the label on the motor head. For the DC chain 8160W/8165W family see the LiftMaster/Chamberlain chain-drive quick sheet.
Dealer-installed, entry-level LiftMaster units with a plain AC motor (no battery backup, no soft start). They share the Security+ 2.0 radio (yellow LEARN button), myQ app control and the same LED / light-flash diagnostic logic as other Chamberlain-built openers of this era. Calls are mostly sensors, limits and force, remotes and Wi-Fi. Deep diagnostics: see the trolley garage door opener field service manual and the opener diagnostic-codes guide.
Safety first
- Door springs, cables and bottom brackets are under high tension: inspection only; refer spring work to a trained door technician.
- After any adjustment, the door must reverse on a 2x4 laid flat and on a broken beam.
How it works
A 1/2 HP AC motor drives the trolley through a belt (8355W) or chain (8365 family) on a T-rail. AC units start at full speed; a sudden jerk at start is normal on these, unlike DC soft-start models.
Security+ 2.0 rolling-code radio: yellow LEARN button on the motor head. Remotes, keypads and HomeLink must be Security+ 2.0 compatible.
Built-in Wi-Fi lets the myQ app open, close and report status. The 83650-267 adds Bluetooth for app setup.
Safety reversing sensors (photo eyes) must be installed and aligned or the door will not close from a remote or the app.
Components & tests
Unlock all 3 components, specs, service mode and teardown
Full library + AI assistant + the OnCall Tech app for iPhone & Android. $34.90, one time.
Get lifetime accessOfficial manufacturer documentation
Always confirm values against the tech sheet for the exact model.
- LiftMaster 8550W / 8550WL / 8550WLB / 8557W / 8587W family owner's manual page (Chamberlain Group support)
- Chamberlain Group: what the battery and Wi-Fi LED colors on an opener mean
- Chamberlain Group: program travel on a Security+ 2.0 / myQ opener
- Chamberlain Group diagnostic code charts (pick the chart for the model on the motor unit)
- Chamberlain Group: check and adjust chain drive tension
- Chamberlain Group support (LiftMaster, Chamberlain, Craftsman openers)
- Which diagnostic chart applies to your opener
- LiftMaster website
OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work. © 2026 OnCall Tech. Original content; not a reproduction of any manufacturer document.Generic part photos (not of this brand): Ceiling-mounted chain-drive garage door opener with its rail by Dave Dugdale, CC BY-SA 2.0