Samsung · Washer error code

dE / dE1 / dE2 / dC / dS / dLDoor / lid not closed or not locking

Cross-checked Power off, standard tools

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Related diagnostic guides

Component test · Washer

How to test a top-load washer lid switch / lid lock

Older top-loaders use a simple lid switch; most newer ones use a lid lock with a switch and a locking solenoid or motor. Test the switch contacts with the lid open and closed, and check the lock coil if there is one.

6 steps ~20 minmoderate

Component test · Washer

Washer door / lid lock assembly

A lock assembly has a lock actuator (solenoid, motor, or wax/PTC heater) and one or more switches that tell the board it is locked. Check the command from the board, the actuator, the switch and the strike.

5 steps ~30 minmoderate

Guide · Washer

Door or lid won't lock / won't unlock

Clear obstructions and check the strike first. Then decide electrical vs mechanical: no click = lock solenoid/motor, wiring or control; click but no latch = mechanical jam or broken strike.

6 steps ~45 minmoderate

More Samsung washer codes

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1E / 1C

Water level sensor error

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Samsung · Washer

3E / 3C / 3E1-3E4

Motor error

Cross-checked High-voltage / caution

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4C / 4E / nF

Not filling / no water

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Samsung · Washer

4C2 / 4E2

Incoming water temperature problem

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5C / 5E / SE / nd

Drain error

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SilverCare error

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