Washers

Door or lid won't lock / won't unlock

Clear obstructions and check the strike first. Then decide electrical vs mechanical: no click = lock solenoid/motor, wiring or control; click but no latch = mechanical jam or broken strike.

Single source ~45 min moderateBrands: All

Before you start

  • Unplug before testing lock terminals
  • Never bypass a door/lid lock; it prevents access to a moving drum

Diagnostic steps

Unlock all 6 steps with expected values

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Door or lid won't lock / won't unlock · OnCall Tech