Fleck (Pentair) · Water Softener error code

Err 1Control lost track of the cycle position

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Related diagnostic guides

Guide · Water Softener

Softener not regenerating

A softener that never regenerates usually has a drive problem (motor, gears, stuck piston), a programming problem, or a meter that is not counting. Error codes on Fleck and Clack valves point straight to the drive.

5 steps ~60 minmoderate

Guide · Water Softener

Softener regenerates at the wrong time (often after a power outage)

Most timer and metered controls schedule regeneration by the clock, typically in the middle of the night. After an outage the clock can be wrong or reset, so regenerations happen when people are using water. The softener still softens, but the clock and settings need checking.

4 steps ~20 mineasy

Guide · Water Softener

Water softener uses too much salt or regenerates every night

Excess salt use is almost always a settings problem: hardness programmed too high, a timer set to regenerate every day, wrong capacity or salt dose for the household, or a lost program. Mechanical causes include a leaking brine valve, iron-fouled resin and a brine tank that overfills.

4 steps ~40 mineasy