Softener not regenerating

A softener that never regenerates usually has a drive problem (motor, gears, stuck piston), a programming problem, or a meter that is not counting. Error codes on Fleck and Clack valves point straight to the drive.

Cross-checked ~60 min moderateBrands: Fleck, Clack, Whirlpool, GE, All

Before you start

Put the unit in bypass and relieve pressure before opening the valve
Unplug the transformer before touching the drive

Diagnostic steps

Unlock all 5 steps with expected values

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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