
Softener regenerates at the wrong time (often after a power outage)
Most timer and metered controls schedule regeneration by the clock, typically in the middle of the night. After an outage the clock can be wrong or reset, so regenerations happen when people are using water. The softener still softens, but the clock and settings need checking.
Diagnostic steps
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.