Clack · Water Softener error code

1001 (older boards: 101)No motor movement sensed

Cross-checked Power off, standard tools

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Related diagnostic guides

Guide · Water Softener

Softener not regenerating

A softener that never regenerates usually has a drive problem (motor, gears, stuck piston), a programming problem, or a meter that is not counting. Error codes on Fleck and Clack valves point straight to the drive.

5 steps ~60 minmoderate

Guide · Water Softener

Softener regenerates at the wrong time (often after a power outage)

Most timer and metered controls schedule regeneration by the clock, typically in the middle of the night. After an outage the clock can be wrong or reset, so regenerations happen when people are using water. The softener still softens, but the clock and settings need checking.

4 steps ~20 mineasy

More Clack water softener codes

Clack · Water Softener

106

Alternator (MAV) motor ran too long

Single source

Clack · Water Softener

1002 (older boards: 102)

Motor stalled before next position

Cross-checked

Clack · Water Softener

1003 (older boards: 103)

Motor ran too long

Cross-checked

Clack · Water Softener

1004 (older boards: 104)

Cannot find home position

Single source