Salt level not going down

If salt is not used, either the unit is not regenerating, the salt is not dissolving (bridge), or brine is not being drawn. Rule out a bridge first because it is the quickest fix.

Cross-checked ~30 min easyBrands: All

Before you start

Do not use sharp metal tools in the brine tank

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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