Cracked or impact-damaged TV screen: assess, quote and advise
A cracked LCD/OLED panel cannot be glued or patched; the fix is a full panel, which often costs as much as a new TV. Confirm it is physical panel damage, then give an honest repair-vs-replace quote.
Before you start
- Do not press on a cracked panel; glass edges can be sharp.
- Don't open the set to 'check'; internal power boards can hold charge after unplugging.
Diagnostic steps
Unlock all 6 steps with expected values
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
