Soundbar audio cuts out, pops or drops with movies/Atmos (ARC/eARC)
Dropouts usually come from an unstable ARC/eARC handshake or a format the chain doesn't handle well. Work through cable, firmware, CEC conflicts and the TV's digital audio format; optical is a stable fallback without Atmos.
Before you start
- Settings and cabling only.
Diagnostic steps
Unlock all 8 steps with expected values
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
