Replace the front-load washer drain pump

Clear the coin trap and hoses first: most no-drain calls are debris, not a dead pump. If the pump is confirmed bad, access depends on the platform (rear panel on many Whirlpool Duet-style units, front panel on many LG units, a bottom or lower-front opening on many Samsung units). Expect standing water, swap the pump with its clamps, and run a drain/spin test.

Cross-checked ~75 min moderateBrands: All

Before you start

  • Unplug the washer before opening any panel.
  • Close the water valves; let hot water cool if the machine stopped mid-cycle.
  • Expect several gallons of standing water: drain through the filter or drain hose into a pan before removing the pump.

Diagnostic steps

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Replace the front-load washer drain pump · OnCall Tech