LG appliances: Smart Diagnosis (audible and Wi-Fi), display/demo mode and test-mode concepts
LG's Smart Diagnosis sends the appliance's status to the ThinQ app over Wi-Fi or, on older models, as an audible tone the phone picks up near the appliance speaker; the app then shows the result. A fridge that looks normal but does not cool may simply be in display (demo) mode. LG also has service test modes that run fans, compressor and defrost on command; entry varies by model and should come from the service sheet.
Before you start
- Test modes are control functions only; sealed-system work is blocked and goes to an EPA 608-certified technician
- Unplug before removing covers
Diagnostic steps
Unlock all 6 steps with expected values
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