Microwave turntable not turning
Check the easy parts first: tray seating, roller ring and the plastic coupler. If the coupler does not move while cooking, the turntable motor (under the cavity floor) is the likely fault. Motor access is outside the cavity: unplug, and on any model where the cabinet must come off, follow the HV capacitor warning.
Cross-checked ~30 min moderateBrands: All
Before you start
- Unplug before removing any panel
- If the motor is reached by removing the outer cabinet, the HV capacitor can hold a lethal charge even unplugged: trained techs discharge and verify 0 V first; inexperienced users should not open the cabinet
Diagnostic steps
Unlock all 4 steps with expected values
Full library + AI assistant for $34.90, one time.
Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
