Basement laundry area with a top-load washer and dryer next to utility equipment
Generic photo: Đỗ Huy Hoàng · Pexels License

Known issue: Samsung Super Speed top-loaders overheating (2022 recall, software fix)

In December 2022 Samsung and the CPSC recalled about 663,500 top-load washers with Super Speed Wash (series WA49B, WA50B, WA51A, WA52A, WA54A, WA55A, sold June 2021 to December 2022) because they could short-circuit and overheat. The remedy is a free software update: Wi-Fi units update over the air when online; non-Wi-Fi units need a free dongle from Samsung. Units with existing heat damage need diagnosis, not just the update.

Cross-checked ~30 min easyBrands: Samsung

Before you start

  • If there is a burning smell, smoke or melted plastic, unplug immediately and do not run it again
  • Live-voltage checks at the outlet and control are line voltage: caution

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Known issue: Samsung Super Speed top-loaders overheating (2022 recall, software fix) · OnCall Tech