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Known issue: GE French-door freezer drawer handle comes off (2022 recall)

In April 2022 GE Appliances recalled about 155,000 GE-brand 36-inch French-door bottom-freezer refrigerators in fingerprint-resistant stainless, built February 2020 to August 2021 (models GFE26JYMKFFS, GFE26JYMNFFS, GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, GNE27JYMNFFS, with listed serial prefixes). The freezer drawer handle can detach while opening, a fall hazard: 71 reports and 37 injuries. The remedy is a free in-home visit to replace the handle mounting fasteners and reinstall the handle.

Cross-checked ~20 min easyBrands: GE

Before you start

  • Until repaired, open the freezer by gripping the edge of the drawer, not the handle, as the recall advises.
  • Warn elderly customers specifically; most injuries were falls when the handle let go.

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Known issue: GE French-door freezer drawer handle comes off (2022 recall) · OnCall Tech