
Gas smell or CO alarm on a service call: what to do
This is an emergency, not a repair. Stop work, get everyone out, don't operate switches or anything that can spark, and call 911 and the gas utility from a safe distance. Gas-side work is for a licensed gas technician.
Before you start
- BLOCKED: no gas line, valve, regulator or leak work
- Don't turn lights or appliances on or off, don't unplug anything, don't use a lighter
Diagnostic steps
Unlock all 4 steps with expected values
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.