Field pattern: stacked washer and dryer shake or walk in spin (shipping bolts, stacking kit and leveling before bearings or shocks)
On stacks the usual causes are installation: shipping bolts left in, a stacking kit missing, loose or for the wrong models, feet not level or not locked, or a weak floor. The wrong turn is replacing shocks, springs or bearings on a machine that was never installed correctly.
Before you start
- Lifting the dryer off the washer is a two-person job
- Unplug both units before working at the back
- Do not run the washer with the dryer stacked but unsecured
Diagnostic steps
Unlock all 6 steps with expected values
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