Front-load washer and dryer pair in a home laundry room
Generic photo: Curtis Adams · Pexels License

Field pattern: Electrolux / Frigidaire front-loader E41 or 'close door' with the door shut (striker, boot and lock before the board)

The code means the control does not see the door as closed or locked in time. Techs find a broken or misaligned door strike on the door, a folded boot or clothing in the latch, a failed lock assembly, or a wiring fault. The wrong turn is ordering a control after a new lock does not fix it, without checking strike alignment and the harness.

Cross-checked ~45 min moderateBrands: Electrolux, Frigidaire

Before you start

  • Unplug the washer for several minutes before working on the lock; this also resets the control
  • Do not force a locked door; use the manual release with the top panel off
  • Lock voltage checks are live tests: caution

Diagnostic steps

Unlock all 6 steps with expected values

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Field pattern: Electrolux / Frigidaire front-loader E41 or 'close door' with the door shut (striker, boot and lock before the board) · OnCall Tech