
Extension cords, ground adapters and power strips with major appliances: what to tell the customer
Manufacturer installation instructions for refrigerators, washers and dryers say not to use an extension cord, and CPSC warns that overloaded cords overheat. This guide covers how to check what you find and how to explain the fix without doing electrical work outside your scope.
Before you start
- Unplug from the wall end; if a plug or cord is melted, turn off the breaker before touching it
- Never cut off or bypass a ground prong
- Adding receptacles or circuits is electrician work
Diagnostic steps
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.