Wi-Fi and smart modules
Most "bad Wi-Fi module" calls are network problems: wrong band, weak signal or router settings. Prove the network first, then power-cycle, then check the module supply and connector before replacing the module or board.
Before you start
- Unplug before opening any panel
- Do not ask for or store the customer's passwords; let them type them
Diagnostic steps
Unlock all 4 steps with expected values
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
