Water in the basement but the sump pit is dry
If the pit stays dry while the floor gets wet, the water is not reaching the drain system that feeds the pit; the pump is not the problem. Usual causes are surface water (grading that slopes toward the house, short or clogged downspouts, overflowing gutters), a pump discharge that dumps next to the foundation, or a basement with no perimeter drain tile tied to the pit. Also rule out condensation and plumbing leaks.
Before you start
- Do not stand in water near outlets or appliances; cut power to the area if water is near electrical
- Keep the sump pump on a GFCI-protected circuit as required
Diagnostic steps
Unlock all 6 steps with expected values
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