Samsung · TV error code
Unlock what this code means, its causes, tests and parts
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
Guide · TVSeparate power-delivery problems (outlet, surge strip, remote) from internal failures. A steady standby light with no response is often remote or button related; a blinking light after a clean power cycle on a good outlet is a hardware fault, usually the power supply board.
Guide · TVThe flashlight test tells you in one minute whether the panel is producing an image with no backlight. If you can see a faint image, the LED strips or LED driver are the likely fault; if not, look at T-con or main board.
Component test · TVLED strips are wired in series strings and run from a constant-current driver at high DC voltage (often around 80-200 V total). One dead LED opens the string and the driver shuts down. Test LEDs with a backlight tester, not a meter diode range, and replace all strips as a set.
Samsung · TV
012
Network/app connection error
Samsung · TV
102
Cannot reach Smart Hub server
Samsung · TV
107
No internet for Smart Hub
Samsung · TV
116
Unable to connect to server (reported)
Samsung · TV
189
App download failed (reported)
Samsung · TV
301
Smart Hub error (reported)