Samsung · Refrigerator error code
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Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.
Guide · RefrigeratorThe Family Hub screen has its own power switch inside the right door. A switch reset fixes most freezes; if not, a full power cycle, software update or service on the screen/board is next.
Component test · RefrigeratorMany modern refrigerator fans are brushless DC motors with their electronics inside the motor. An ohmmeter cannot judge them reliably. The safe test is to confirm the supply voltage and control/feedback signals at the connector, then swap the motor if the signals are right.
Component test · RefrigeratorThe damper opens and closes the cold-air path from the freezer to the fresh-food section. Older ones are mechanical (bellows), newer ones use a small motor driven by the board. Ice in the duct is a frequent cause.
Samsung · Refrigerator
1E
Freezer temperature sensor error
Samsung · Refrigerator
2E
Fresh-food (fridge) sensor error
Samsung · Refrigerator
5E / 5C
Fridge defrost sensor error
Samsung · Refrigerator
6E / 6C
Ambient (outside-air) sensor error
Samsung · Refrigerator
8E / 8C
Ice maker sensor error
Samsung · Refrigerator
14E / 14C
Ice maker temperature sensor error