Morton · Water Softener error code
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Guide · Water SoftenerFlow to drain is normal only during a regeneration (usually about 1.5-2 hours, overnight). If it continues, either the valve is stuck in a regeneration position (power loss, stalled motor, seized piston) or worn piston seals are leaking service water to drain. Bypass first to stop the waste, then decide which it is.
Guide · Water SoftenerA regeneration cycle is noisy by design: the valve motor hums and clicks as it steps through positions, water rushes to the drain, and brine is drawn through the resin. That is normal as long as it ends when the cycle ends (typically a couple of hours). Noise that goes on for hours, runs outside regeneration, or sounds like grinding or banging points to a stuck valve, a clogged brine line, worn parts or a water pressure problem.
Guide · Water SoftenerA softener that never regenerates usually has a drive problem (motor, gears, stuck piston), a programming problem, or a meter that is not counting. Error codes on Fleck and Clack valves point straight to the drive.
