Water heater: water too hot or ECO keeps tripping
On electric tanks overheating usually means a thermostat welded closed or not clamped tightly against the tank, or a grounded element heating outside thermostat control. On gas tanks it is a gas control fault and must be referred. Treat it as a safety call: overheated water is a scald and tank-pressure hazard.
Before you start
- Scald hazard: water at 140°F can burn skin in under 5 seconds
- Electric: breaker OFF and verify 0 V before handling wiring
- Gas tanks: turn the control OFF and refer; do not adjust or open the gas valve
- Never plug or cap the T&P relief valve
Diagnostic steps
Unlock all 6 steps with expected values
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