Washers

Washer won't spin (clothes soaking wet)

No-spin is often a drain problem or an unbalanced-load lockout, not a drive failure. Rule out drain, balance, level and lid/door lock before going to the motor, belt, coupler or shifter.

Cross-checked ~60 min moderateBrands: All

Before you start

  • Unplug before removing panels
  • Keep hands clear of the basket during any powered test

Diagnostic steps

Unlock all 5 steps with expected values

Full library + AI assistant for $34.90, one time.

Get lifetime access

OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

More washers guides

Component test · Washer

How to test a drain pump (washer and dishwasher)

Most drain pumps are small synchronous motors. Clear the filter and impeller first, then test the winding and the voltage. Published resistance values vary a lot by brand, so use the tech sheet for the number.

6 steps ~40 minmoderate
Component test · Washer

How to test a universal (brushed) motor and its carbon brushes

Universal motors run on AC or DC through carbon brushes that rub on a commutator. Brushes wear out and are the most common failure. Check brush length and the commutator, then test the field and armature with a meter.

6 steps ~60 minmoderate
Component test · Washer

How to test a top-load washer lid switch / lid lock

Older top-loaders use a simple lid switch; most newer ones use a lid lock with a switch and a locking solenoid or motor. Test the switch contacts with the lid open and closed, and check the lock coil if there is one.

6 steps ~20 minmoderate
Washer won't spin (clothes soaking wet) · OnCall Tech