Soundbar or receiver has no audio over HDMI ARC/eARC

Almost always a settings or port problem: CEC off, ARC/eARC not enabled, soundbar on a non-ARC port, or the TV's audio format set to something the bar can't decode. Work through settings before suspecting hardware.

Cross-checked ~20 min easyBrands: All

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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