Newly installed sump pump sitting in a basement sump pit

Sump pump won't turn on (float or power)

Prove power, then prove the pump by bypassing the float, then fix the float. Most residential pumps with a piggyback plug make this a two-minute test.

Cross-checked ~30 min easyBrands: All

Before you start

Never stand in water while handling plugs
Do not run the pump plugged straight in for more than a few minutes (overheat risk)

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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A GFCI that trips with a sump pump is usually detecting real current leakage from a pump motor taking on water, a damaged cord or splice, or another load on the same circuit. Isolate the pump from the circuit before blaming the GFCI, and never bypass the protection on a pump in water.

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Sump pump keeps cycling when it has not rained

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