
Self-clean won't start or door won't lock
The control will not heat for self-clean until the lock switch confirms the door is locked. Check that the door closes fully, then whether the lock motor moves at all: no movement points to the motor or the control output; movement without confirmation points to the switch, latch binding or wiring.
Before you start
- Turn off the breaker before removing the cooktop, backguard or trim
- Live 120 V check at the lock motor is for trained techs only
Diagnostic steps
Unlock all 6 steps with expected values
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