Basement laundry area with a top-load washer and dryer next to utility equipment
Generic photo: Đỗ Huy Hoàng · Pexels License

Samsung top-load banging / unbalance (suspension rods)

Worn suspension rods let the tub hit the cabinet. After ruling out load and leveling, replace all four rods as a model-matched set.

Cross-checked ~60 min moderateBrands: Samsung

Before you start

  • Unplug and shut water off before opening the top

Diagnostic steps

Unlock all 4 steps with expected values

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Samsung top-load banging / unbalance (suspension rods) · OnCall Tech