
Refrigerator not cooling (both sections warm)
Rule out settings, demo/cooling-off mode and airflow first, then confirm whether the compressor and condenser fan run. If the compressor is running but nothing gets cold, or it won't start even though the start components and power check out, it's a sealed-system problem and goes to an EPA 608-certified tech.
Before you start
- Unplug the unit before touching fans, relays or wiring.
- Live-voltage checks at the outlet or board are caution work: insulated probes, one hand, no jewelry.
- Never open, cut, braze or recharge the sealed system.
Diagnostic steps
Unlock all 7 steps with expected values
Full library + AI assistant for $34.90, one time.
Get lifetime accessOnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.