Refrigerator leaking water (inside or on the floor)

Water inside the cabinet usually means a clogged or frozen defrost drain. Water on the floor usually comes from the supply line, inlet valve, filter housing, or an overflowing or mis-seated drain pan. Level and tilt also matter.

Cross-checked ~45 min easyBrands: All

Before you start

  • Unplug before removing panels near the drain heater or fans.
  • A sweet or chemical smell with a leak may be refrigerant: ventilate and refer to an EPA 608-certified technician.

Diagnostic steps

Unlock all 6 steps with expected values

Full library + AI assistant for $34.90, one time.

Get lifetime access

OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

More refrigerators guides

Refrigerator leaking water (inside or on the floor) · OnCall Tech