Clothes dryer with its vent duct in a small laundry closet
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Known issue: Samsung dryer drum cracks (noise, snagged clothes, lint near the heater)

Samsung owners have reported cracked dryer drums within the first few years of use, and a proposed class action in the District of New Jersey alleges a manufacturing defect that lets lint reach the heating element; in October 2020 the court let most claims proceed. Samsung support has often treated cracks as paid physical-damage repairs. Techs replace the drum; glue or fiberglass patches do not last.

Cross-checked ~90 min moderateBrands: Samsung

Before you start

  • Unplug the dryer before opening it
  • Gas models: turn off the gas supply valve before moving the dryer; do not disturb the gas connection or valve
  • Vacuum all lint from around the heater area before returning to service

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Known issue: Samsung dryer drum cracks (noise, snagged clothes, lint near the heater) · OnCall Tech