Stainless side-by-side refrigerator in a kitchen with wood cabinets

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Known issue: Frigidaire side-by-side slim ice bucket breaks and drops plastic into the ice (2024 recall)

In February 2024 Electrolux Group recalled about 383,240 Frigidaire-brand side-by-side refrigerators with slim ice buckets, made 2015 to 2019 and sold November 2015 to September 2019 (model families such as FGSS2635, FGSC2335, FPSS2677, LGHX2636, DGHK2355). A component of the ice bucket assembly can break and drop plastic pieces into the ice, a choking and laceration risk. The remedy is a free replacement ice bucket assembly component; owners are told to stop using the ice maker until then.

Cross-checked ~20 min easyBrands: Frigidaire

Before you start

Tell the customer to stop using ice from the dispenser and discard the ice in the bucket until the replacement part is fitted.
Wear gloves when handling a broken bucket; pieces can be sharp.

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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