Glass cooktop element stays on high / won't turn off
On knob-controlled cooktops this is almost always an infinite switch with welded contacts. On touch-control cooktops a relay on the control or relay board can stick closed. Note that radiant elements normally cycle on and off at lower settings; that cycling is not a fault.
Before you start
- If an element cannot be turned off, shut the breaker immediately and leave it off until repaired
- Power off before touching switches or boards
Diagnostic steps
Unlock all 4 steps with expected values
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