Field pattern: tankless water heater goes cold mid-shower with no code (flow, inlet filter and scale first)

A tankless heater only fires above a minimum flow rate and drops out when flow falls near that line. Clogged inlet screens, scaled heat exchangers, low-flow showerheads and aerators, and mixing valves that cut hot flow are the usual causes. The wrong turn is calling it a gas or ignition fault and replacing parts when the real issue is water flow.

Cross-checked ~60 min moderateBrands: Rinnai, Navien, Noritz, Rheem, Takagi, All

Before you start

  • Turn off electrical power and close the water isolation valves before removing the inlet filter
  • Gas supply, gas valve, burner, combustion and venting work are BLOCKED: refer to a licensed gas technician or plumber
  • Hot water can scald; check temperature before working on fittings

Diagnostic steps

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OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

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Field pattern: tankless water heater goes cold mid-shower with no code (flow, inlet filter and scale first) · OnCall Tech