Genie · Garage Door Opener error code

Red LED 1 blink, pauseRemote not learned

Single source Power off, standard tools

Unlock what this code means, its causes, tests and parts

Full library + AI assistant for $34.90, one time.

OnCall Tech is a reference tool for trained technicians and can make mistakes. Always disconnect power and confirm with the manufacturer's documentation before you work.

Related diagnostic guides

Guide · Garage Door Opener

Garage door reverses or will not close (safety sensors)

Nearly always the photo-eye safety sensors: blocked, misaligned, sun-blinded or miswired. Sensors must be repaired, never bypassed. If sensors are fine, look at force/limits and door binding.

5 steps ~30 mineasy

Guide · Garage Door Opener

Remote or keypad will not operate the opener

Check lock/vacation mode first, then the remote battery, then reprogram using the Learn/SET button. Short range is often radio interference from nearby LED bulbs.

4 steps ~20 mineasy

Guide · Garage Door Opener

Wall button not working (or door opens by itself)

A shorted or reversed wall-control wire is the usual cause, often from a staple. Phantom operation is commonly a shorted wall button or a stuck remote.

3 steps ~30 mineasy

More Genie garage door opener codes

Genie · Garage Door Opener

Excelerator 1 blink

Motor drive board interrupt

Single source High-voltage / caution

Genie · Garage Door Opener

Excelerator 2 blinks

Controller board interrupt

Single source

Genie · Garage Door Opener

Excelerator 3 blinks

Overheated / over-cycled

Single source

Genie · Garage Door Opener

Excelerator 4 blinks

Force settings incorrect

Single source High-voltage / caution

Genie · Garage Door Opener

Excelerator 5 blinks

Safe-T-Beam fault

Single source

Genie · Garage Door Opener

Excelerator 6 blinks

Wall console fault

Single source