Amazon Fire TV

Factory reset a smart TV without the remote (Roku TV, Sony Google TV, Fire TV)

Most smart TVs can be reset from the TV itself, but the method depends on the platform. Roku TVs have a recessed RESET button or a two-button combo held about 12 seconds. Sony Google/Android TVs have a forced reset done by holding the TV's own power button while plugging it in. Most Fire TV sets have no button-only reset; use the Fire TV phone app on the same Wi-Fi or a replacement remote. Warn the customer first: a factory reset erases accounts, apps and network settings, and after the reset you still need a working remote (or app) to finish setup.